Schemes help council tenants across Newcastle to go digital

24th July 2015

As part of the Go Digital Newcastle programme, Your Homes Newcastle (YHN) and Newcastle City Council are helping tenants across the city to get online.

Digital Champions scheme

  • Are you a Newcastle City Council tenant?

  • Do you want to learn how to use a computer and get online?

  • Do you want to help others to get online?

If the answer is yes to any of the questions above, then YHN would like to hear from you.

In September, YHN will be running another ‘Basic IT and access to the internet’ course and another ‘Digital Champions’ course.

Even if you have never used a computer before, the four week basic IT course will teach you how to access and use the internet.

The Digital Champions course will give you the confidence and skills to help you support others in your community.

To get a place on the one day Digital Champions course you must complete the four week Basic IT course and feel confident enough to support others.

To help you with the training they will give you a tablet (a hand held computer device) to keep and they will also pay in advance for your internet use for one year.

The course is open to any YHN customer: you can apply even if you have never used a computer, or you can apply if you feel that you already have knowledge of how to use a computer and the internet.

The course will run one day a week (you can choose either a Tuesday or Thursday morning or afternoon) for seven weeks starting on Tuesday 22 or Thursday 24 September. 

Spaces on the course are limited, so please book your place as soon as possible: 

  • call 0191 278 600 and quote ‘Digital Champions’

  • email 

  • text 07815 784 037 quoting  ‘Digital Champions’ with your name and address.

YHN currently has 18 volunteer Digital Champions working in their communities to help and support people to get online. Book a place on this course and you could join them!

Free tenant wi-fi service

YHN has also announced that, between now and September, free wi-fi is to be installed for council tenants into community rooms in tower blocks and some community centres, as well as in all YHN sheltered schemes and young people's schemes. 

The service, provided in collaboration with Newcastle City Council as part of the Go Digital Newcastle programme, aims to help as many tenants to get online as possible.

YHN hope to roll the service out to all council tenants over the next few years. The service is fully-funded for the next five years, so there is no charge to tenants, or to tenants and residents associations. 

The same free wi-fi service will also be available in all council libraries and public buildings. The wi-fi service will only be available to devices within a range of around 50m - though the precise range will vary depending on the structure of each building.  Where the service is being installed in a community room or flat, it will work best when tenants are able to access that community flat.

If you require any further information please email