Our achievements

The Federation’s work has contributed to significant improvements on the quality of services council tenants receive. 

Our work has also influenced the services provided to housing association and private tenants, both directly and indirectly, through our wider strategic role with the council and partners.

Council tenants in Newcastle have enjoyed unprecedented levels of involvement, largely due to the existence of our  Federation. 

Our success has been due to the ongoing commitment and dedication of our tenant members and volunteers who put in thousands of free hours and – of course – our partnership work with the council and its arm’s-length management organisation.